Cheat sheet for Distribution Franchisee

This is a consolidation of our previous blogs, focussed more to help the current bidders for Madhya Pradesh DF bids.

Bidders Perspective

·         Baseline:  Key comparison of revised RFPs for MP Distribution Franchisee

·         Selection: Distribution Franchisee Attractiveness - Comparison for Madhya Pradesh's 9 districts

·         Customer mix: Customer segmentation and analytics of revised MP Distribution Franchisee bids

·         Input price: Bid analytics for MP Distribution Franchisee

·         Viability: Urban & Rural customer segmentation in revised Distribution Franchisee bids at MP

Utility and Regulators perspective

·         Baseline accuracy & trust: Third Pre-bid Conference take-away from Madhya Pradesh Distribution Franchisee Bids

·         Customer Satisfaction is key: Pre-Bid conference take-away from Madhya Pradesh Distribution Franchisee bids

·         Utility gains?:  Real gains for Utility and End-Consumers from Distribution Franchisee business

·         Large theft: Local Insights on Gwalior City - Field interview with utility ground staff

·         Capacity Building: R-APDRP: Missing understanding on usability of technology by utility people

Customer perspective

·         Quality of service: Why Customer's Satisfaction & Preferences are important for Electricity Utilities?

·         On-site Due-dilligence: Leveraging Customer Perspective for a stronger Onsite, Local Due-Diligence in Pre-Bid phase

·         Resistance to privatization: Three key comparative findings from Customer Survey Results of Gwalior, Datia & Bhind

·         Expectations from Utility:  Comparative findings from Customer Satisfaction Survey of Sagar, Satna & Narsinghpur districts of MP

·         Price & Communications: Key Comparative findings from Customer Satisfaction Survey of Shajapur, Ujjain & Dewas districts of MP

Distribution Model perspective

·         Lack of good baseline data & reporting leads to irrational Power Franchisee bidding

·         Change Management: Challenges with scaling Power DF Model

·         Performance Monitoring: Key Performance Indicators (KPIs) for Distribution Utility

·         Rural Franchisee innovation: Rural Franchisees - Could they become pilot ground to raise next level of Distribution services?

·         Analytics: Impact that could come from Utility Measurements, Analytics and Monitoring

        Also pManifold organised a workshop Utility Monitoring and Power Distribution Franchisee: Enhancing SEB's Performance 

Also we have detailed local intelligence reports on customer opinion, preferences and satisfaction for distribution utilities for the 3 towns of Gwalior, Ujjain and Sagar. The results are presented using intuitive GIS maps at town level to give localization of 28+ power and service quality attributes. This will allow bidders to get increased ROI from their on-site technical due-diligence by pointing location specific key areas of concerns for power delivery services and also better estimate/validate the required capex and opex. Each site comprehensive report is priced at Rs. 25K only. A consolidated 3 towns top level comparison report is also available at the same price. (See report sample)

Post by: Rahul Bagdia @ pManifold